Maximize benefits with training and support
EMPOWER SYSTEM USERS WITH WELL-PLANNED AND STRUCTURED LEARNING
Training Enterprise Health users is essential to reap the benefits of the most comprehensive occupational and employee health solution on the market. As part of the deployment planning process, we provide a detailed plan that outlines our process for training system administrators and users. Training options range from remote to onsite, and we can train all users or take a “train the trainer” approach.
Additionally, our extensive online library of information and resources guides navigation and provide answers to many questions that may arise. Content in the library is searchable by category, function or by keyword search and includes detailed video modules showing standard functionality and prescribed workflows to streamline all of your clinical and administrative operations.
MAINTAIN THE HIGHEST POSSSIBLE LEVEL OF PRODUCTIVITY
We take pride in helping our clients be successful and maintain the highest possible levels of productivity. Once your system is configured and live, we continue to work closely with your team to make post go-live adjustments and refinements based on real-world working conditions.
Our 24/7/365 help desk fields and triages support requests and addresses urgent technical/performance issues.
We provide application support options to address client requests for enhancements, modifications and configuration changes that range from a shared application support model to named support.